Complex Care Your Way!

At New Wave Care, complex care is what we know, what we are passionate about and what we do every day. We know that when someone has complex support needs, they need more than someone to simply show up. They need skilled people who understand their care, take the time to get to know them and genuinely care about their support.

We support people with complex and diverse support needs, providing skilled, reliable and individualised care that is built around the person, their goals, their preferences and their life.

Our services include 24/7 Complex In-Home Care, High-Intensity Support, Neurological & Spinal Support, Clinical Support, Behavioural & Psychosocial Support, Mental Health & AOD Support, Palliative & End-of-Life Care, Personal Care & Daily Living Support, and Community Access & Participation.

Our experienced Support Workers are trained and supported to provide specialised care across a range of complex needs, including PEG and enteral feeding, seizure management, medication support, hoist transfers, manual handling and specialised equipment.

We understand that complex care requires the right people, the right skills, strong communication and genuine consistency. That’s why we take the time to understand each participant and carefully build support teams around their individual needs.

We work closely with participants, families, carers and wider support teams to provide care that is safe, respectful, dependable and genuinely suited to the individual because when it comes to complex care, getting it right matters and that’s exactly what we’re here to do.

That’s New Wave Care.

Locals Supporting Locals

New Wave Care originally started on the Sunshine Coast and now we are proud to support the communities our staff call home, New Wave Care provides NDIS supports across the Sunshine Coast, Caboolture and North Brisbane.

We’re locals supporting locals.

Our team lives and works across these regions, so these aren’t simply service areas on a map. They’re our communities. They’re the places we know, the people we connect with and the communities we’re proud to be part of.

We’re not just working in these communities. We love our communities, and we’re proud to be part of them.

What Service We Offer

At New Wave Care, complex care is at the heart of what we do. 

Our experienced Support Workers are trained and supported to deliver safe, reliable and consistent care, with the right skills and people around each participant to support their needs, goals and everyday life.

24/7 Complex In-Home Support

High Intensity Support

Neurological & Spinal Support

Personal Care & Daily Living

Palliative & End-Of-Life Care

Clinical Support

Behavioural & Psychosocial Support

Mental Health & AOD Support

Community Access & Social Participation

Connect With Our Complex Care Team

Office Hours

Mon to Fri 8:30am - 4:30pm

We take the time to listen, understand what matters to you and genuinely get to know the person behind the support.

Whether you’re looking for complex care, specialised support, assistance with everyday life, community participation or simply exploring your options, our team is here to have a real conversation and help you understand what support might be right for you.

Because your support should fit your life, your support needs and the things that matter most to you.